What to Expect

Doctor Checking Patients HearingCustomized Care & Solutions

We realize you’ve arrived at an important decision in your life – to reconnect with the world around you. Our personalized approach reflects that.

Our Vision

We will set the standard of excellence for “The Patient Journey” in hearing wellness. Our mission is driven by the needs of our patients and our commitment to serve them.

Our Quality Policy

We are committed to providing the highest possible quality of care for your vital sense of hearing. Our commitment extends to our Quality Policy, which is designed to ensure all aspects of your journey to better hearing are supported by compassionate personal care and state-of-the-art technology.

  • A complete visual and diagnostic hearing screening.
  • A complete Lifestyle Assessment is given to understand your daily hearing environments.
  • Verification of audibility on all hearing aid fittings to ensure the best hearing correction possible.
  • Provide a comprehensive counseling and aural rehabilitation program to maximize the benefit of your hearing aids.
  • Effective binaural hearing solutions. Our health and safety policy demands that patient safety is paramount in our application of technology.

Follow-Up Care and Service

We are committed to enhancing your satisfaction through the delivery of comprehensive care and service that consistently conforms to your expectations.

  • 30-day evaluation period standard on all hearing aid fittings. (45-day for CA, WI, NM & MN)
  • 60-day exchange period for a different size or style of hearing aids.
  • Comprehensive warranty plans include:
    • Unlimited cleaning and adjustment
    • Loss Protection up to 1-year
    • Corrosion and moisture protection
    • Remote fitting adjustments
    • Free software updates for the life of your hearing aids
  • Unlimited office visits and hearing aid evaluations while under warranty.
  • Loaner hearing aids may be provided if your hearing aids require factory repair and if there are loaners in stock.
  • Guaranteed trade-in value of your hearing aids.

We strive to continuously improve the performance, quality, and value of our products and services through innovation and technological excellence. We support you through the life of your hearing aids and guarantee a higher trade-in value of your hearing aids.

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Customer Reviews

Best ever. Have been wearing hearing aids for over 20 years found these guys won’t go any were else.👍

Craig Tracy, on Google

From the moment you walk in the door you’re in great hands. Brooke was amazing to work with and didn’t make me feel silly for reaching out for help. From start to finish it was an amazing day. I highly recommend Audibel Hearing Center.

Kristin Bosh, on Google

Great Service and friendly! Very professional! My grandfather's hearing aids were not working and Brooke got them working in no time and took the time to explain how to keep them working better.

Lin A, on Google

Karen, the receptionist was really nice. Brooke tested my hearing. She talked with me not at me. I asked the same questions in different ways and Brooke patiently answered them. Much better experience than what I've had a My Hearing Center lately. Aids are costly but the package they come...

Kevin Sutherland, on Google

I can’t say enough good things about Brooke in the Riverdale office! She is fast, efficient, and competent- always knows just what I need and how to take care of me. I am impressed with her positivity and the joy she brings to each of her clients. Outstanding in everything!...

Trevor Mcdonald, on Google

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